Basic Info:
Shipping logistics carrier: USPS
Order Processing time: Our current turnaround time for order fulfillment on ready to ship items is 2 business days, which starts the business day after an order is placed, and does not include shipping times.
Delivery Time Estimate: Around 10 working days. (Shipping times are only estimated and cannot be guaranteed.)
Notes:
1. To avoid delivery issues or delays, please ensure that your shipping address is correct prior to placing an order.
2. When encountering with force majeure, the processing of orders will be delayed. Nevertheless, it is ensured that your order will be processed in a fast manner when weather permits.
3. We take every reasonable precaution to ensure that products are not damaged, If the item is damaged in transit, please immediately contact us at service@kingwardshop.com within 3 business days after receiving.
4. If your package is returned to us, you will be responsible for any additional shipping costs we incur to re-send your order.
Track Order：
After your order has been successfully placed, you will receive an Order Acknowledgement email to confirm your order details. Once your item shipped, you will receive a Shipment Confirmation email including your order number, the carrier's information, the date and time the order was placed, the status of the order, and package tracking numbers for items that have been shipped. You can follow your items on the carrier's official website 24 hours a day.
